Exchange/Refund Policy

What is your Exchange/Refund Policy?

Customers can initiate Exchange/Refund request for their order within 7 days of the date of order delivery by contacting our Customer Support.

Request for Cancellations are not allowed for, confirmed/prepaid orders, custom orders, or wholesale orders.

Returns will be accepted under the following conditions:
      • Defective/Damaged Product
      • Product significantly different from the Product’s Specifications
      • Wrong Color/ Size/ Style
      • Incorrect Quantity
      • Wrong Product Delivered
      • Part of Product is missing
      • Non-receipt of Invoice / Warranty

      Returns will not be accepted under the following conditions:

        • Product is damaged due to misuse/overuse
        • Consumable Product
        • Returned without original packaging including, price tags, labels, original packing, freebies and other accessories.
        • Serial Number is tampered
        • Defective products that are covered under Seller/Manufacturer’s warranty and reported after 10-days.
        • Damaged products reported after 2-days.
        • Product or box is damaged due to misuse or incidental damage because of malfunctioning of product.
        • Product is used or worn or altered